We offer FREE delivery within Ottawa for all order $75 or more (before taxes).
In-person purchases do not qualify for exchange as we always make sure you get the best quality and faultless products.
All Online purchases are eligible for exchange if it is claimed with in 7 calendar days of purchase via call or email and it meets our criteria:
- The product is in it’s original condition with tags, stickers, box, undamaged packing.
- The product is damaged, stained, defected or incomplete.
- The product delivered does not match the product ordered.
- The product is unwashed and not used in any way.
- The product received does not match the size ordered.
- Fragrances & cosmetics are neither exchangeable nor returnable.
- The minimum time for processing return or exchange is 5-7 working days.
- The minimum period for processing refund is 7-10 working days depending on mode of payment.
- In case of REFUND shipping and handling charges will not be refunded.
- This policy applies to local Ottawa & GTA orders only.
All SALE items are FINAL sale and do not qualify for exchange.
We are very sorry but we cannot accept RETURNS at this time.